Go to the Device Manager reached by right clicking the Start button, choose Sound controller device, on Driver tab choose Roll back or Uninstall, restart PC using keyboard to Ctrl Alt Del, on blue screen tab to Power Icon in bottom right, press Enter, arrow down to Restart, press Enter to restart to reinstall the driver.ĭo the same for the headset device and/or it's microphone. Right click Volume icon in System Tray at right end of task bar, Open Sound Settings, in dropdown menus at top make sure Headphones are selected.Īlso try the Hardware Troubleshooter at Settings > Update & Security > Troubleshoot. I will give you everything that's working for others with the known issues with Bluetooth and headsets: I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.
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